> ## Documentation Index
> Fetch the complete documentation index at: https://boundbot.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# BoundBot documentation

> Documentation for BoundBot AI agents, WebChat, WhatsApp, Telegram, knowledge base, workflows, and MCP integrations.

export const BrowserWrapper = ({src, alt, title, description, height = '280px', caption, imgStyle = {}, children, imagePadding = '0px'}) => {
  const legacyDocsImagePrefix = '/images/';
  const productionDocsImagePrefix = '/docs/images';
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  const imageSrc = rawSrc.startsWith(legacyDocsImagePrefix) ? `${productionDocsImagePrefix}/${rawSrc.slice(legacyDocsImagePrefix.length)}` : rawSrc;
  return <Frame caption={caption || alt || title} width="100%">
      <div style={{
    border: '1px solid #e2e8f0',
    borderRadius: '12px',
    overflow: 'hidden',
    boxShadow: '0 10px 15px -3px rgba(0, 0, 0, 0.1), 0 4px 6px -2px rgba(0, 0, 0, 0.05)',
    width: '100%'
  }}>
        <div style={{
    backgroundColor: '#f8fafc',
    padding: '10px 15px',
    borderBottom: '1px solid #e2e8f0',
    display: 'flex',
    gap: '6px'
  }}>
          <div style={{
    width: '10px',
    height: '10px',
    borderRadius: '50%',
    backgroundColor: '#ff5f56'
  }} />
          <div style={{
    width: '10px',
    height: '10px',
    borderRadius: '50%',
    backgroundColor: '#ffbd2e'
  }} />
          <div style={{
    width: '10px',
    height: '10px',
    borderRadius: '50%',
    backgroundColor: '#27c93f'
  }} />
        </div>
        <div style={{
    overflow: 'hidden',
    background: '#ffffff',
    width: '100%',
    padding: imagePadding
  }}>
          {src ? <img src={imageSrc} alt={alt || ''} data-docs-screenshot style={{
    ...imgStyle,
    width: '100%',
    minWidth: '100%',
    height: 'auto',
    display: 'block',
    borderRadius: '0px'
  }} /> : children ? children : null}
        </div>
      </div>
    </Frame>;
};

BoundBot helps you launch AI bots, connect messaging channels, manage knowledge, and operate customer conversations from one <a href="https://www.boundbot.com/dashboard/overview" target="_blank" rel="noopener noreferrer">dashboard</a>.

If you need a fast definition for a product term while you read, open the <a href="/reference/glossary">Glossary</a>.

<BrowserWrapper src="https://www.boundbot.com/docs/images/boundbot-home.png" alt="BoundBot homepage: Think beyond the chatbot on every channel - agents for sales, ops, support, and growth with WebChat, Messenger, Telegram, Slack, and Discord." />

## Choose your path

<Tabs>
  <Tab title="Launch" icon="rocket">
    Start with <a href="/quickstart">Quickstart</a> when you want a live bot fast. This path covers onboarding, first knowledge, WebChat, and a basic end-to-end test.
  </Tab>

  <Tab title="Operate" icon="layout-dashboard">
    Jump to <a href="/guides/overview-dashboard">Overview dashboard</a> (<a href="https://www.boundbot.com/dashboard/overview" target="_blank" rel="noopener noreferrer">open in app</a>), <a href="/guides/inbox">Inbox</a> (<a href="https://www.boundbot.com/dashboard/inbox" target="_blank" rel="noopener noreferrer">open in app</a>), and <a href="/guides/team-settings">Team settings</a> (<a href="https://www.boundbot.com/dashboard/settings/general" target="_blank" rel="noopener noreferrer">open in app</a>) if you already have a workspace and need the day-to-day operating flow.
  </Tab>

  <Tab title="Build" icon="code">
    Use <a href="/developers/integrations">Integrations</a> and <a href="/developers/embed-webchat">Embed WebChat</a> when you are wiring BoundBot into your website and connected tools.
  </Tab>
</Tabs>

## Start here

<CardGroup cols={2}>
  <Card title="Launch your first bot" icon="rocket" href="/quickstart">
    Create your team, finish onboarding, connect WebChat, and test your first conversation.
  </Card>

  <Card title="Understand the workspace" icon="layout-dashboard" href="/guides/overview-dashboard">
    Learn what each dashboard section does and how to use it day to day.
  </Card>

  <Card title="Set up channels" icon="messages-square" href="/channels/overview">
    Connect WebChat, WhatsApp, Messenger, Telegram, Slack, or Discord.
  </Card>

  <Card title="Add knowledge" icon="book-open-text" href="/guides/knowledge-base">
    Train your bot with FAQs, files, websites, products, and MCP tools.
  </Card>
</CardGroup>

## How BoundBot is organized

Use this mental model as you work through the platform:

1. You create a **team** during onboarding.
2. You add one or more **bots** with their own tone, welcome message, and system prompt.
3. You connect **channels** so customers can talk to those bots.
4. You add **knowledge** so the bot can answer with real business context.
5. You manage live conversations in **Inbox**.
6. You layer on <a href="/automation/actions"><b>actions</b></a>, <a href="/automation/workflows"><b>workflows</b></a>, and <a href="/automation/keyword-rules"><b>keyword rules</b></a> for automation.
7. You monitor usage, credits, channel health, <a href="/sales/leads-orders">leads</a> (<a href="https://www.boundbot.com/dashboard/sales/leads" target="_blank" rel="noopener noreferrer">open in app</a>), and <a href="https://www.boundbot.com/dashboard/sales/orders" target="_blank" rel="noopener noreferrer">orders</a> from the <a href="https://www.boundbot.com/dashboard/overview" target="_blank" rel="noopener noreferrer">dashboard</a>.

<AccordionGroup>
  <Accordion title="Launch and onboard" icon="rocket">
    Start with <a href="/quickstart">Quickstart</a> and <a href="/guides/authentication-and-onboarding">Authentication and onboarding</a> when you are creating a workspace for the first time.
  </Accordion>

  <Accordion title="Run day-to-day operations" icon="inbox">
    Focus on <a href="/guides/overview-dashboard">Overview dashboard</a> (<a href="https://www.boundbot.com/dashboard/overview" target="_blank" rel="noopener noreferrer">open in app</a>), <a href="/guides/inbox">Inbox</a> (<a href="https://www.boundbot.com/dashboard/inbox" target="_blank" rel="noopener noreferrer">open in app</a>), and <a href="/guides/team-settings">Team settings</a> (<a href="https://www.boundbot.com/dashboard/settings/general" target="_blank" rel="noopener noreferrer">open in app</a>) when you are managing live conversations and workspace health.
  </Accordion>

  <Accordion title="Extend the bot" icon="plug">
    Move into <a href="/guides/knowledge-base">Knowledge base</a> (<a href="https://www.boundbot.com/dashboard/knowledge/knowledge-base" target="_blank" rel="noopener noreferrer">open in app</a>), <a href="/automation/workflows">Workflows</a> (<a href="https://www.boundbot.com/dashboard/automations/workflows" target="_blank" rel="noopener noreferrer">open in app</a>), and <a href="/developers/integrations">Integrations</a> (<a href="https://www.boundbot.com/dashboard/settings/integrations" target="_blank" rel="noopener noreferrer">open in app</a>) when you want better answers, automation, and external system access.
  </Accordion>
</AccordionGroup>

## Core areas

<CardGroup cols={2}>
  <Card title="Bots" icon="bot" href="/guides/bots">
    Configure the assistant that replies across your channels.
  </Card>

  <Card title="Inbox" icon="inbox" href="/guides/inbox">
    Review conversations, send manual replies, and open AI summaries.
  </Card>

  <Card title="Websites and products" icon="globe" href="/guides/websites">
    Crawl websites, upload files, and keep a product catalog in sync.
  </Card>

  <Card title="Automation" icon="zap" href="/automation/workflows">
    Build reusable actions, visual workflows, and keyword-based replies.
  </Card>
</CardGroup>

<Tip>
  If you are setting up BoundBot for the first time, start with <a href="/quickstart">Quickstart</a>.
</Tip>
