> ## Documentation Index
> Fetch the complete documentation index at: https://boundbot.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.
# Leads and orders
> Track captured leads and order data inside the BoundBot workspace.
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The **Sales** area gives you a lightweight place to monitor demand signals coming out of conversations.
## Leads
The Leads page shows captured lead records from your automation actions, workflows, and conversation experiences.
Use it to:
* review who expressed interest
* confirm capture quality
* hand leads off to your sales process
Lead capture is available on paid plans. Lead tags unlock on higher tiers.
### Lead details
Drill into a lead to see **specific user attributes** (e.g. email, name, company) and **capture timestamps** so you know when the lead was captured and which action or workflow produced it. Use the detail view to qualify leads before handing them to sales or CRM.
## Orders
The Orders page gives you a workspace-level view of stored order records. This is useful when you want the team to reference order information alongside support or sales conversations.
## Recommended setup
The sales area becomes more useful when you combine it with:
* product catalog data
* lead capture actions
* workflows for qualification and routing
* inbox follow-up
If you want better lead quality, do not start with a long form. Start with a short capture flow in Actions or Workflows, then expand only if the extra fields are actually useful.
## Related pages
Add structured product data that sales and order workflows can reference.
Follow up on high-intent conversations after a lead or order signal appears.
Watch demand trends and stale follow-up signals before you drill into records.
Check which lead, tag, and analytics features are available on your plan.
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