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BoundBot helps you launch AI bots, connect messaging channels, manage knowledge, and operate customer conversations from one dashboard. If you need a fast definition for a product term while you read, open the Glossary.

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Choose your path

Start with Quickstart when you want a live bot fast. This path covers onboarding, first knowledge, WebChat, and a basic end-to-end test.

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Start here

Launch your first bot

Create your team, finish onboarding, connect WebChat, and test your first conversation.

Understand the workspace

Learn what each dashboard section does and how to use it day to day.

Set up channels

Connect WebChat, WhatsApp, Messenger, Telegram, Slack, or Discord.

Add knowledge

Train your bot with FAQs, files, websites, products, and MCP tools.

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How BoundBot is organized

Use this mental model as you work through the platform:
  1. You create a team during onboarding.
  2. You add one or more bots with their own tone, welcome message, and system prompt.
  3. You connect channels so customers can talk to those bots.
  4. You add knowledge so the bot can answer with real business context.
  5. You manage live conversations in Inbox.
  6. You layer on actions, workflows, and keyword rules for automation.
  7. You monitor usage, credits, channel health, leads (open in app), and orders from the dashboard.
Start with Quickstart and Authentication and onboarding when you are creating a workspace for the first time.
Focus on Overview dashboard (open in app), Inbox (open in app), and Team settings (open in app) when you are managing live conversations and workspace health.
Move into Knowledge base (open in app), Workflows (open in app), and Integrations (open in app) when you want better answers, automation, and external system access.

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Core areas

Bots

Configure the assistant that replies across your channels.

Inbox

Review conversations, send manual replies, and open AI summaries.

Websites and products

Crawl websites, upload files, and keep a product catalog in sync.

Automation

Build reusable actions, visual workflows, and keyword-based replies.
If you are setting up BoundBot for the first time, start with Quickstart.